Ann graduated with her Bachelor of Arts degree in Paralegal Studies from the College of St. Mary in Omaha, NE in 1991. After graduation, she obtained a position at an established insurance defense firm in Omaha, where she worked almost exclusively defending personal injury and medical malpractice cases. For 12 years, she worked closely with attorneys hired by client insurance companies.
Ann has knowledge and first-hand experience with regard to the tactics used by insurance companies to minimize their payouts to injured people. In 2004, Ann left the defense firm and began working with Matt Miller, bringing claims against insurance companies. She is convinced that her time at the defense firm better prepared her for the honorable responsibility that comes with helping injured people.
Many people come to us hurting in one way or another, sometimes angry and usually overwhelmed with bills and questions. I do what I can to take some of the weight off their shoulders and make myself accessible to them via phone or email.